338 Airline Avenue
Portland, CT 06480
Drs is a very professional and reputable company, they handled my insurance claim and dealt with the insurance adjuster making my life easier. My Garage was totally rebuilt in a short time after it was totally destroyed.
Disaster restorations were great to deal with from Gosia scheduling everything perfectly to Freddie and Dereck packing everything up carefully and unpacking just as carefully and replacing everything to the exact spots the furniture was at before.
Even with a snafu in the timeline the house was supposed to be ready, they adjusted there schedule and made everything work. Can’t say enough good things about them.
Great company! The guys are super friendly and helpful. The company itself appears to strive to make customers happy and are more then willing to make sure of that. Extremely happy in the end, I had a lot of water damage and a lot of work to be done and I can honestly say my place has never looked better then it does now. Any issues that may arise will be taken care of quickly and professionally. If Brian happens to be the one who handles your restorations rest assured your in great hands!! The office staff is extremely nice and respectful also. Once its done you’ll miss having them around!
DRS crew was professional, polite & explained the clean up process in detail. They left complete contact information including cell phone numbers & email & even communicated back to me on a Sunday evening!
The whole STAFF is GREAT! You have a PROBLEM WITH WATER*FIRE*STORMS THEY WILL GET IT FIXED!
Brain and his crew arrived within 40 minutes of my call. They extracted the water from our Drum Studio, removed molding and removed the carpet. They also place two humidifiers and two blowers to begin drying. Great Job!!
Working with DRS was a wonderful experience in the midst of a tragedy right from the beginning they were right there to to guide me right to the very end. Martin and his crew were terrific I highly recommend DRS, I absolutely love the entire house but my kitchen is absolutely my favorite!! I love my house and iI love DRS!!! I highly recommend The DRS team!! Sometimes you just need some guidance to get you through a tough time such as a fire of this size to get your home rebuilt and beautiful again.
Great company to work with I was very happy with the results of their work. I would highly recommend them as a go to vendor following storm damage.
Amazing service from extremely competent professionals! The Project Manager is knowledgeable in all aspects of our water disaster, has helped us navigate the remediation, and always accessible via phone. He has also made every appointment in time. I would give 10 stars if I could.
I have found DRS to be thorough with their analysis of what needs to be done. They work closely as a team to insure that they deliver top performance service. They take pride in their work and their appearance. Excellent customer service.
Brian, Christina and their whole crew did a great job cleaning up the water that had partially flooded my basement and finished lower level area. The crew was very receptive of my concerns about “cutting” to much out (drywall, carpet, trim, etc.) until we saw if the machines they had brought over would dry out the space. After running 15 plus machines for 2 days (fans, blowers, dehumidifiers) the area was re-tested and came back as being “dry”. Thanks again for a great job done.
My insurance company recommended Disaster Restoration Services when a vehicle drove into my house at 1:00 AM, for boarding of the hole in my house (during one of the coldest spells on record for a January in Connecticut). I called them at approximately 1:45AM, and received a return call immediately. They explained that due to the recent severe cold they had been out on called of burst pipes for over a week at all hours, but they would do what they could. Soon after a rep from the company called and said someone would be there. Not long after 3:00 AM someone came, assessed the damage, started boarding me up. Another gentleman came soon after to help. They were professional, courteous and clean. Being a woman alone in a rural area they never made me feel strange about letting someone in my home. Hopefully I will never have to call them again, but should the need arise I wouldn’t hesitate to do so.
Dealing with a flooded basement is never a pleasant experience. The crew from Disaster Restoration Services did everything in their power to keep the water at bay. They were kind, caring and hard workers. The flooding problems aren’t over but we are on the road to solving the problem. We would highly recommend DRS when disaster strikes!
We had a flood in our basement. We were very pleased with the DRS employees that worked in our home to repair the damage. They were very competent, respectful of our home and did excellent work. They treated our home like they would their own home which we appreciated. We know that they had to travel a long way in heavy traffic to reach our home. Special thanks to Bear who worked on several of the projects.
Bear is very knowledgeable and a pleasure to work with. When at the Dedham store he took immediate action on items that were substandard. I especially liked that he communicated steps that the processes involved to give me a better understanding of what was needed and how he would accomplish those projects. It is also nice that he has a good bed side manned, he talks to you as a person and treats everyone with respect. I trust him and know that he has the best interest and intentions and that is something I feel that is rare. Thank you sir for being professional and committed to excellence!
On time, professional, thorough and fair pricing! Highest regard for DRS and their great team of professionals.
The crew was very friendly and professional. They were courteous, efficient and competent. The cleanup work was completed to our satisfaction. Fred was very good at explaining the process and answering all questions.
One of the best equipped and most reliable companies in the region. We hired DRS to dry out a building for one of our customers in Central Mass. Lightning fast response, state of the art equipment, very knowledgeable, and courteous employees.