Recent Blog Articles
- Restoring Kindness February 10, 2021
- 4 Small Problems Lead To Big Water Damage Cleanup Needs February 10, 2020
My insurance company recommended Disaster Restoration Services when a vehicle drove into my house at 1:00 AM, for boarding of the hole in my house (during one of the coldest spells on record for a January in Connecticut). I called them at approximately 1:45AM, and received a return call immediately. They explained that due to the recent severe cold they had been out on called of burst pipes for over a week at all hours, but they would do what they could. Soon after a rep from the company called and said someone would be there. Not long after 3:00 AM someone came, assessed the damage, started boarding me up. Another gentleman came soon after to help. They were professional, courteous and clean. Being a woman alone in a rural area they never made me feel strange about letting someone in my home. Hopefully I will never have to call them again, but should the need arise I wouldn’t hesitate to do so.
Brain and his crew arrived within 40 minutes of my call. They extracted the water from our Drum Studio, removed molding and removed the carpet. They also place two humidifiers and two blowers to begin drying. Great Job!!
The whole STAFF is GREAT! You have a PROBLEM WITH WATER*FIRE*STORMS THEY WILL GET IT FIXED!
Drs is a very professional and reputable company, they handled my insurance claim and dealt with the insurance adjuster making my life easier. My Garage was totally rebuilt in a short time after it was totally destroyed.
Brian, Christina and their whole crew did a great job cleaning up the water that had partially flooded my basement and finished lower level area. The crew was very receptive of my concerns about “cutting” to much out (drywall, carpet, trim, etc.) until we saw if the machines they had brought over would dry out the space. After running 15 plus machines for 2 days (fans, blowers, dehumidifiers) the area was re-tested and came back as being “dry”. Thanks again for a great job done.
We had a flood in our basement. We were very pleased with the DRS employees that worked in our home to repair the damage. They were very competent, respectful of our home and did excellent work. They treated our home like they would their own home which we appreciated. We know that they had to travel a long way in heavy traffic to reach our home. Special thanks to Bear who worked on several of the projects.
One of the best equipped and most reliable companies in the region. We hired DRS to dry out a building for one of our customers in Central Mass. Lightning fast response, state of the art equipment, very knowledgeable, and courteous employees.
The crew was very friendly and professional. They were courteous, efficient and competent. The cleanup work was completed to our satisfaction. Fred was very good at explaining the process and answering all questions.
Great company to work with I was very happy with the results of their work. I would highly recommend them as a go to vendor following storm damage.
Working with DRS was a wonderful experience in the midst of a tragedy right from the beginning they were right there to to guide me right to the very end. Martin and his crew were terrific I highly recommend DRS, I absolutely love the entire house but my kitchen is absolutely my favorite!! I love my house and iI love DRS!!! I highly recommend The DRS team!! Sometimes you just need some guidance to get you through a tough time such as a fire of this size to get your home rebuilt and beautiful again.
I have found DRS to be thorough with their analysis of what needs to be done. They work closely as a team to insure that they deliver top performance service. They take pride in their work and their appearance. Excellent customer service.
Amazing service from extremely competent professionals! The Project Manager is knowledgeable in all aspects of our water disaster, has helped us navigate the remediation, and always accessible via phone. He has also made every appointment in time. I would give 10 stars if I could.
Dealing with a flooded basement is never a pleasant experience. The crew from Disaster Restoration Services did everything in their power to keep the water at bay. They were kind, caring and hard workers. The flooding problems aren’t over but we are on the road to solving the problem. We would highly recommend DRS when disaster strikes!
Disaster restorations were great to deal with from Gosia scheduling everything perfectly to Freddie and Dereck packing everything up carefully and unpacking just as carefully and replacing everything to the exact spots the furniture was at before.
Even with a snafu in the timeline the house was supposed to be ready, they adjusted there schedule and made everything work. Can’t say enough good things about them.
Great company! The guys are super friendly and helpful. The company itself appears to strive to make customers happy and are more then willing to make sure of that. Extremely happy in the end, I had a lot of water damage and a lot of work to be done and I can honestly say my place has never looked better then it does now. Any issues that may arise will be taken care of quickly and professionally. If Brian happens to be the one who handles your restorations rest assured your in great hands!! The office staff is extremely nice and respectful also. Once its done you’ll miss having them around!
Bear is very knowledgeable and a pleasure to work with. When at the Dedham store he took immediate action on items that were substandard. I especially liked that he communicated steps that the processes involved to give me a better understanding of what was needed and how he would accomplish those projects. It is also nice that he has a good bed side manned, he talks to you as a person and treats everyone with respect. I trust him and know that he has the best interest and intentions and that is something I feel that is rare. Thank you sir for being professional and committed to excellence!
On time, professional, thorough and fair pricing! Highest regard for DRS and their great team of professionals.
DRS crew was professional, polite & explained the clean up process in detail. They left complete contact information including cell phone numbers & email & even communicated back to me on a Sunday evening!
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The damage done from water damage doesn’t wait, so neither should you. To minimize the destruction of Andover water damage, an immediate response from a water damage Andover restoration service is imperative. The invasive properties of water damage can lead to warping, swelling, staining, rusting, and decay. DRS begins the water extraction process without delay, saving your property and its contents from irreversible damage.
A water mitigation and damage restoration plan is essential to fully recover and restore your Andover or North Andover property. This includes a plan to extract, clean, dry, and dehumidify your property to prevent further damage. Whether you’ve experienced broken water pipes, a malfunctioning or leaking appliance, sewage back-ups, or flooding from rainwater, water and flood damage, costs rise the longer the situation is left to wreak havoc. Don’t wait to call a professional – call DRS right away.
We can help you with the complicated insurance claims process, from advising you on how to handle an individual claim to working directly with your insurance company. We want to help you navigate the claims process as quickly as possible, and get your property restored just as quickly. We work closely with insurance carriers and insurance agents so we can be your advocate throughout the entire process.
Our assistance helps you to:
There are jobs that you simply aren’t prepared to do when cleanup becomes a burdensome task. When you need professional help you can trust, the DRS team of certified technicians save you from your cleanup calamity. Commercial or residential – large or small, DRS is available to provide a swift and thorough water cleanup so you can get back to business and your daily routine.
Sewage water is worse than gross, it’s a serious danger to your health. Make sure you vacate the area immediately to avoid any contact with potentially lethal viruses, bacteria, and other disease-laden microbes. Because sewage cleanup can’t wait, you need immediate emergency help. DRS has a team of certified sewage cleanup Andover technicians on call who specialize in sewage damage. We remove the contaminated sewage water and waste and perform full decontamination, deodorization, dry out, and return your property to pre-damage condition. Sewage water damage is considered a category 3 water classification, the most unsanitary level, where contact or inhalation could cause severe illness or death. We are fully certified to handle your emergency sewage removal needs and adhere to strict professional standards.
What can’t be detected by the naked eye can pose health concerns. Mold and fungus problems can result from undetected moisture within your walls and flooring. Our state-of-the-art equipment for water extraction, drying, dehumidification, and moisture detection assure that you’re getting the most efficient water and flood cleanup for your money. Reducing water and flood damage cleanup means getting restoration underway as soon as possible. A rapid assessment and thorough flood cleanup saves you from increased costs, prevents ongoing damage, and reduces your exposure to health risks.
If you’re experiencing water and flood damage, call DRS today to get immediate help from our team of experienced restoration specialists.
When extensive water damage or a blockage results in sewage from sewer lines to back up into your property, immediate cleanup and decontamination services are necessary. Sewage backup is a potentially hazardous situation that can cause destruction of your property, create electrical malfunctions, and enter your groundwater, contaminating your drinking water and leading to disease.The DRS team of certified technicians are trained to mitigate the microbial risk and thoroughly decontaminate your property. Sorting of sewage-contaminated and at-risk items is done to assure your safety.If you’re dealing with sewage backup issues, call DRS today to get help from our team of experienced cleanup and decontamination specialists.
Have you walked downstairs to discover your basement is wet or flooded? What starts as a broken pipe water damage, leaking basement walls, or sump pump failure can quickly turn into a flooded basement. Even small amounts of water can lead to black mold if a wet basement is allowed to remain moist.To prevent the water damage from causing further disaster, the DRS team of certified technicians use state-of-the-art equipment to dry out your basement. Our experience in wet basement water removal means we understand how to quickly, safely, and affordably clean up your basement water damage and restore it to pre-loss condition.Thorough moisture readings, powerful air movers, and dehumidifiers remove the last traces of water. DRS total cleanup and restoration leaves nothing left undone, including:
Call DRS today to get immediate help with your wet or flooded basement from our team of experienced disaster restoration specialists.
When you need fast help with your water damage repair, DRS is a water damage company with a team of certified technicians and restoration specialists to get you back to where you were before the disaster. Whether you have a leaking valve, a burst pipe, or any type of water damage cleanup emergency, it’s critical to get immediate service. Don’t let the water damage go untreated. The longer the problem is left unaddressed, the worse things can get. Continued water seepage, mold and mildew buildup, and structural damage will go unchecked.
Call DRS today to get immediate help with any emergency water damage restoration project. Our team of experienced disaster restoration specialists are on call 24/7 to assist you.
Your drywall, flooring, and other building materials will absorb a startling amount of water. From the smallest leak to a massive plumbing break, water damage requires complete structural drying by professionals.There is no time to waste when performing structural drying. Our advanced equipment will rapidly and efficiently dry a structure, preventing subsequent damage from happening. Besides saving you loads of time, you’ll save money by avoiding potential mold growth, ensuring complete drying of all building elements, and avoiding the replacement of costly structural pieces.Call DRS today to get immediate help with complete structural drying on any part of your property. Our team of certified technicians has the experience and equipment to get the job done right.
Once the water is extracted and the drying out is done, there remains excessive moisture that is impossible to detect by sight. In order to ensure complete removal of all remaining moisture within the walls, ceiling cavities, and flooring and sub-flooring, advanced equipment is required.DRS gives you total assurance with our team of certified technicians and state-of-the-art equipment. As a critical step in the water damage restoration process, we make sure your property is free of all moisture, even in areas you can’t see.Call DRS today to get immediate help with advanced dehumidification for your water damage from our team of experienced restoration specialists.
To prevent the growth of mold and its resulting health concerns, a very industry-specific process must be followed. The DRS team of certified technicians work with a third-party Industrial Hygienist to take on the serious nature of properly handling mold testing.If DRS determines that an Industrial Hygienist is required, we’ll explain the course of action required to address the mold situation. We work closely with the Industrial Hygienist to perform our subsequent cleanout, decontamination, and temporary encapsulation.Mold and Environmental Remediation includes:
Electronic equipment that’s been damaged by water requires specific restoration procedures. DRS works with electronics restoration specialists who are trained in the recovery process for all your water damaged electronics.Timing is essential to increase the success of your electronics restoration. Immediately bringing in your damaged electronics for a thorough evaluation is important. We begin the restoration process with corrosion containment, followed by disassembly, cleaning, drying, and reassembly. We subcontract all types of electronic equipment for restoration, including:
If you’ve experienced structural damage, it’s critical to find a remodeling company who is competent in both restoration and repair. DRS is fully licensed as a disaster restoration service, giving you expert and trusted reconstruction following your restoration.
On January 6, 1853, Benjamin “Bennie” Pierce, the 11-year-old son of President-elect Franklin Pierce was killed in a train accident in town. The B&M noon express was moving at 40 miles per hour when an axle broke. The only coach, in which Franklin Pierce was also riding, went down an embankment and broke in two. (The baggage car and locomotive remained on the track.) Pierce’s son was the only passenger killed, but it was initially reported that Pierce was also a fatality.
Andover is home to attractions such as the Memorial Hall Library.